Ship Agency Services

Ship Agency Services in UAE

Astern Marine delivers complete Ship Agency Services in UAE, covering offshore anchorages and main port berths. Our team supports every type of vessel—commercial, cruise, and naval—ensuring smooth operations and fast turnaround. Each service follows UAE port regulations and international maritime standards, providing reliability, transparency, and 24/7 coordination.

Ship Agency for Vessels at UAE Offshore Anchorage & Main Berths

We act as a trusted ship agency for vessels calling UAE offshore anchorages and main terminals. Our operations team manages port formalities, documentation, and logistics with precision. Additionally, we coordinate customs clearance, supplies, and spares delivery through authorized vendors.
Whether the vessel is at Fujairah, Khorfakkan, Hamriya or Jebel Ali anchorage, our port agency team ensures fast communication and continuous operational support.

Crew Change Services for Offshore and Alongside Vessels

Astern Marine organizes crew changes for vessels calling both offshore and alongside UAE ports. We handle immigration, airport transfers, and hotel arrangements for arriving or departing crew. Moreover, our support includes visa processing, COVID clearance, and seafarer assistance.
With our 24-hour coordination desk, shipowners and managers experience seamless crew logistics and timely replacements for all vessel types.

Port Agency for Cargo Operations Across UAE Ports

We offer full Port Agency services for vessels engaged in cargo operations across UAE ports, including Sharjah, Fujairah, Ras Al Khaimah, and Abu Dhabi. Our experts supervise loading, discharging, and documentation to ensure safe and efficient operations.
In addition, we coordinate with terminal operators, surveyors, and customs to minimize delays. Astern Marine provides detailed daily reports and post-operation summaries to maintain transparency with clients.

Ship Agency for Cruise Vessels & Passenger Excursions

Astern Marine serves as a reliable ship agency for cruise vessels calling UAE ports such as Dubai and Abu Dhabi. Our dedicated passenger-handling team manages shore excursions, port logistics, and tourist activities. Furthermore, we arrange transportation, guided tours, and onboard coordination with ship officers.
We ensure all passengers enjoy a safe, smooth, and memorable experience from embarkation to departure.

Agency Services for Naval & Diplomatic Vessels

Our vessel support services extend to naval ships and government vessels visiting UAE ports for diplomatic or operational purposes. We assist with customs, immigration, and security clearance, ensuring compliance with international protocols.
Additionally, Astern Marine arranges stores, bunkers, provisions, and technical supplies with strict confidentiality and precision. Each operation is handled under government authorization and diplomatic standards.

Why Choose Astern Marine UAE

  • Licensed Ship Agency operating across all UAE ports and offshore anchorages
  • Experienced team for cargo, cruise, and naval vessel operations
  • 24/7 communication and real-time operation updates
  • Seamless coordination with port authorities and service providers
  • Transparent pricing and compliance with UAE maritime regulations

Contact Astern Marine UAE

Looking for dependable Ship Agency or Port Agency services in UAE?
Contact Astern Marine today for vessel support, crew change, or cargo operation assistance. Our professional team ensures quick responses and smooth handling for all vessel types.

Frequently Asked Questions (FAQ)

  • Q1. What kind of vessel support do you provide?
    We handle complete coordination for arrivals, departures, and offshore activities. Our team manages formalities, logistics, and crew handling for cargo carriers, cruise liners, and government vessels.
  • Q2. Do you assist ships anchored offshore?
    Yes, our operations team provides full coverage for offshore anchorages near Fujairah, Sharjah, and Khorfakkan. This includes crew transfer, delivery of provisions, and technical support.
  • Q3. Can you manage crew movements efficiently?
    Certainly. We take care of immigration, transportation, and hotel arrangements, ensuring every changeover happens smoothly and on time.
  • Q4. Are diplomatic and passenger vessels supported too?
    Yes, we regularly coordinate services for both defense and passenger ships. The process includes formal clearances, security coordination, and excursion planning.
  • Q5. What documents are typically needed for vessel clearance?
    Essential paperwork includes clearance certificates, crew lists, and customs declarations. Our local experts prepare, check, and submit everything before port entry or departure.
  • Q6. Do your teams operate at night or on weekends?
    Absolutely. Our operations department is active 24/7, maintaining open communication and monitoring each vessel’s status to ensure a quick turnaround.